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Workplace Writing in English

Write emails and messages a busy manager reads and acts on: the point first, the right tone, clear requests, follow-ups, status updates, meeting notes and short proposals, with notes on Sri Lankan English and when to use WhatsApp, Teams or email.

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What you will learn

Foundations

  1. What Writing at Work Is ForNot to sound impressive. To let a busy person know or do something, fast.
  2. Put the Point FirstYour reader decides in two lines whether to read on. Make those two lines the whole message.
  3. One Email, One JobThree questions in one email get one answer. Here is how to get all three.
  4. Tone: Manager, Colleague, ClientThe same request written three ways, and how to tell which one this reader needs.

Getting comfortable

  1. Subject Lines That Get OpenedThe subject line is the first sentence of your email, and often the only one read.
  2. Asking for Something ClearlyWhat you need, by when, and why, so the answer comes back right the first time.
  3. Following Up Without NaggingNo reply yet? Following up is normal at work. Here is how to write one that gets answered.
  4. Words International Readers Read DifferentlySri Lankan English is real English. A few of its phrases just mean something else to a client in London or Sydney.

In practice

  1. The Status Update Your Manager Can SkimDone, next, and anything blocking you, in a form someone can read in twenty seconds.
  2. Explaining What You Did, and WhyThe problem, what you did, what changed and what is next: the four lines employers say graduates leave out.
  3. Meeting Notes That Get Things DoneDecisions, actions, names and dates, sent the same day, before everyone remembers it differently.
  4. Saying No and Asking for HelpThe two emails new starters put off longest, and why sending them early protects you.

Advanced

  1. A One-Page ProposalHow to suggest an idea in writing so that a busy manager can say yes to it.
  2. WhatsApp, Teams or Email?Most Sri Lankan offices run on all three. Where a message goes matters as much as what it says.
  3. Drafting With AI, Owning the ResultAI can draft an email in seconds. Whether it is right, and whether it sounds like you, is still your job.
  4. The Last Read Before You SendSixty seconds that catch the mistakes people remember: the wrong name, the missing file, the reply-all.

Your certificate

Pass the lesson checks and Loazi issues a certificate in your name. It carries its own ID, so an employer can type it into loazi.org/verify and see straight away that it is genuine.

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Questions

Are the courses really free?

Yes. Every course on Loazi is free for students and graduates. You need a free Loazi account to take them.

What do I get at the end?

Pass the lesson checks and Loazi issues a certificate in your name with its own ID. Any employer can type that ID into loazi.org/verify and see straight away that it is genuine.

Do I need any experience?

No. Each course starts from the basics and builds up through four levels, so you can begin wherever you are.

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